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Positive Customer Experience Still Rule One

October 2008 By Bruce Kuperman

Reduce Your Overhead

Managing the inventory strategically is another method of staying competitive in today’s industry. Having too much inventory on hand can become difficult to manage and very expensive. A distributor such as DBL Distributing is a necessary component to controlling overhead and making educated purchases. Utilize the logistical expertise of a distributor and purchase products as you need them. Superior inventory management is using a distributor as your personal warehouse. Waiting for product is not a disadvantage any longer with distributors owning distribution centers on the east and west coasts. Distributors can also guide you in purchasing the necessary products and accessories to fit the needs of your business. The distributor sales forces assist their customers with matching the appropriate accessories with each camera to ensure you purchase the right products to fit your customers’ needs and maximize your profits on each sale.

Innovation Always Sells

Innovation always sells. A photo retailer who carries the hottest products on the market will amaze their customers with all the newest technology. Since the photo industry is always developing products with the latest technology and picture quality, it is important to stay ahead of the competition and market these products to your customers. A photo retailer can rely on distributors for expert advice related to newest and most innovative products on the market. DBL and other distributors train its sales force to know the hottest products and accessories before anyone else. Gain insight from these industry experts to understand what to purchase next to stay ahead of the competition.

In today’s market, independent retailers can really thrive if they know what to buy, how to merchandise it, how to sell it and when to purchase more. A positive customer experience will go a long way! yy

Bruce Kuperman is Senior Vice President of Sales for DBL Distributing.
 

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